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As the COVID-19 pandemic continues to shadow 2021, law firms have had to relook at their long-term strategy for everything from internal working policies to managing client relationships. When it comes to the latter, firm leaders say that it is important to be both innovative and proactive.
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With technology usage ramped up by the global COVID-19 pandemic, forward-thinking law firms are increasingly looking to invest in smart technology solutions that enable their lawyers to thrive, regardless of physical location. Whether firms want to attract top talent with flexibility, work more collaboratively as an organisation, or offer clients a more sophisticated experience, post-pandemic, decisions makers are taking a strategic approach into 2021.